Frequently Asked Questions
Do you offer discounts?
Yes, we offer the following discounts based on the payment period:
• 1 month — no discount
• 3 months — 5% discount
• 6 months — 10% discount
• 12 months — 15% discount
Do you provide a trial period?
Unfortunately, we do not provide a trial period. However, we are confident in the quality of our services and offer a flexible pricing system that allows you to choose the optimal solution for your needs. You can start with the minimum plan and easily upgrade to a more powerful server if necessary.
What virtualization is used?
We use KVM (Kernel-based Virtual Machine) - one of the best virtualization technologies. KVM provides high performance, security, and flexibility. Unlike other popular technologies such as OpenVZ or Xen, KVM provides full isolation of virtual machines and the ability to use your own kernel, making it an ideal choice for most tasks.
How many servers can be created?
Unlimited. We recommend reviewing the detailed description of each plan or contacting our support team for consultation.
What operating systems are available?
We offer a wide range of operating systems, including popular Linux distributions (Debian, Ubuntu, CentOS, FreeBSD, and others), as well as Windows and Windows Server. Additionally, you can upload your own custom ISO image up to 10 GB in size — giving you complete freedom in choosing an OS and the ability to use specialized or pre-configured systems tailored to your needs.
Please note:не Windows and Windows Server installations are not available on PROMO plans.
How is technical support provided?
Our support team is available 24/7. You can reach us through the ticket system in your personal account or via email. We guarantee a prompt response to all inquiries. Our specialists are highly qualified and ready to assist you with any issues — from server setup to solving complex technical problems.
Do you provide protection against DDoS attacks?
Yes, when purchasing any server, you receive free Anti-DDoS protection. Our protection system is capable of withstanding most types of DDoS attacks, ensuring stable operation of your server. We constantly improve our protection methods to guarantee the security of your projects in the face of constantly changing threats.